Dedicated account management

Dedicated Account Management

We treat clients like partners

Sick of talking to a different person every time you call for assistance? ShowClix connects you with a dedicated Account Manager who will get you started and provide support through the entire ticketing process. You can count on these specialists for quick answers, system tech support and consultation on best practices for your event ticketing.

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“The team at ShowClix has far surpassed my expectations. Anytime I had a question, the support team was quick to answer and had solutions ready, allowing me to focus on other aspects planning.”

Kacey Wherley, TEDxGrandviewAve

“My representative has always answered promptly and with very detailed advice. I was very impressed that if I did not respond to the email, she was willing to go out of the way to call me. ShowClix has made my life easier.”

Stevie Bruesch, Donald W. Reynolds Center

On-site ticketing support

On-site support

In-person training for your staff

No matter the size of your event, you want your team to be ready when the time arrives. Request a visit from your Account Manager, and before customers even start lining up, your team will receive the necessary training to take care of your customers. Whether scanning with Axess or selling at the door with Crowd, our experts will make sure you’re prepared.

Dedicated account management

Comprehensive resources

Webinars and other educational tools

Learn everything there is to know about our system. Attend our team’s webinars for live demonstrations on new features, common inquiries and basic guides. Read about every part of the system and check out the FAQ on our extensive knowledge base.

“Rather than being just a vendor, ShowClix is actually an extension of our organization, staff, and operations.”

Patty Carnevali, Flood City Music Festival

“Our Account Manager has gone far beyond what we could have imagined. We sure didn't expect him to be watching our account at 10:00pm on a weekend, but we really appreciate it.”

Jim Logan, Sleepy Hollow Cemetery